China Tour Reviews 2009

Browse our valued customer testimonials and find out what they say about us, the reliable China tour operator; and how we have created positive customer experiences for thousands of travelers.

2009-12-12 Brian Kusel from

Dear Jason,

Thank you for your letter - and I am sorry that I haven't been able to write back to you earlier to let you know how much we enjoyed the trip, but I had a lot of things to do in Perth before I later flew to join our friends in Lake Wanaka (population only 5,000), New Zealand.

Our two sons, aged 23 and almost 20 respectively, both said that they were absolutely amazed at the places we visited and the things we did, and that "this was the best holiday they have ever had". And both said they definitely want to visit China again before too long.

The rest of us thought the trip was fantastic and we would highly recommend all to others.

Let me comment on a day by day basis;-

We had Day 1 free in case of jet lag etc. However, we decided to explore Beijing on our own and used the subway and local buses to visit the "antiques" market and other shopping areas. Our 75 year old friends from New Zealand couldn't believe what we had them doing just a few hours after their long flight from New Zealand.

The Crown Plaza was ok, but not as good as I would have expected in Beijing…the room was too hot!

Our tour guide "John" was great - and he was probably the most experienced and knowledgeable of all the guides we had in China. Having not been to Beijing since 1983, my wife and I were amazed at the changes and we were enthralled by everything we saw and did.

Mr. An was our tour guide in Xi'an. He worried us at first but he soon got used to us and he became like a knowledgeable good friend over the next day and a half that we were there seeing the Terracotta Warriors etc.

All of our visits in Xi'an impressed us greatly despite the cold, foggy weather at that time of the year.

"Nora" was our tour guide in Chengdu. She was very good and got even better as we got to know her better and she got to know us too.

We were all very, very pleased with our visits to see the pandas and the giant Buddha the following day, although I am still nursing several bruises down my side after I unexpectedly slipped over on a moss covered slope in the panda park. We came away thinking how lucky we were to be visiting in early December when there were so few other visitors around. As a result I have close-up video recordings of many pandas etc when there was nobody else around - and the others have hundreds of fantastic photos.

The Sheraton Chengdu was probably my favorite hotel because it is more traditional and of a very high standard, although some others in our group seemed to prefer Le Royal Meridien in Shanghai because it is sleek and modern.

Then we boarded the Century Sky cruise ship. W thought the side visit to the caves on Day 2 was really great and then our sampan visit with the Tujia people on Day 3 was fantastic. With the new road going through, would it be possible to include these fantastic side trips on a road and a shortened boat excursion through the Gorges only?

We had a nice lunch in Yichang and our guide there was very nice.

Then we flew to Shanghai - a different world, and we no longer felt we were in China. However, Shanghai is a very special place and our only regret is that we didn't have another day in Shanghai.

Our hotel, Le Royal Meridian, was very good and their breakfasts undoubtedly the best on the whole trip. Personally, I don't like the see through bathroom facilities, but if we were a newly married young couple then I certainly would.

So thank you Jason for putting such good arrangements in place. I understand that we may not be your average clients because my wife is Singaporean Chinese and speaks several Chinese dialects although the rest of us are best described as of European origin. My wife and I have both been to China on previous occasions over a period of many years.

However, as a former tour operator myself, I think I understand what is required of particular markets - and so I think all of my comments are important if you are to secure a larger slice of the rapidly growing Australia,, New Zealand, US, Canadian and Western European markets.

You have an enormous opportunity to sell China tourism product in your amazing country. Just do it right and listen to the comments of your visitors/clients, then CCT could be so very successful.

Our meals were superb and very ethnically diverse. We now miss those meals.

Please let me know if you want further information. I am happy to be quoted on any of the above.

With thanks & kind regards,

Brian Kusel
2009-12-12

Itinerary:14-Day Deluxe China Yangtze River Tour: Beijing/Xian/Chengdu/Chongqing/Yangtze River Cruise/Yichang/Shanghai


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