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Testimonials 2012

2012-10-11 S. Ksendzov from USA

Tourist nationality: USA

Tour itinerary: Beijing, Datong, Xian, Luoyang, Shanghai

Tour Reviews:

Hi Cherry,

Sorry for not responding earlier, but we had a bad time adjusting to the US time.

There's no question about the agent who organized the trip, but I'd like to thank you 

personally for patiently answering numerous questions and being there during the trip when 

we needed your help. Much appreciated. Reviews are as below: 

1. Guide Service and Shops

What did you think of our guide service in general? Did the tour guides speak clearly and 

politely to make themselves understood? Did any guides stand out for reasons good or bad? 

How often did each guide arrange stops at souvenir shops or factories? Did the guide seek 

your agreement to make such stops or did you feel pressed to do some shopping? 

A: Most of the guides we met were very good. Some speak better English than others, but all

(except the one in Luayang that we asked you to replace (and thank you very much for doing 

it!)) spoke clear enough to be understood. All guides were polite, no problems. Maggi Li 

(Datong) was the best of them. Not only did she have great English, she had the true 

understanding of the history, something I was most interested in. Jenna in Xi'an and Joe in 

Luayang were very good and knowledgeable too. 

2. Driver Service and Vehicle

How did you feel about our driver service? Was your tour vehicle clean and equipped with 

air-conditioners?

A. We felt good about the driver services. Vehicles were clean and comfortable. 

3. Meals

What did you think of the meals arranged by us? Did you have any favorites? Did you strongly 

dislike any particular meal? Why?

A: Some meals were better than others. Those in Beijing were of a lesser quality. Lunch in 

Datong was exceptional. There were no meals that we strongly disliked though.

4. Hotels

How did you feel about the hotels we selected for you? Which was your favorite? Were there 

any you wouldn't recommend to other travelers? Why?

A: Hotels were very good. Beds were comfortable everywhere.

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