2019-11-10 Huang from USA

Tourist nationality: USA

Tour itinerary:

Tour Reviews:

Last year, I gave China Connection Tours a try to arrange a customized private tour based on positive reviews on TripAdvisor. I was pleasantly surprised to be connected with Ms Summer Luo who took care of our requirements for my wife and I's sightseeing in Nanjing and Tianjin. We took this side trip after our group tour that ended in Beijing, and totally enjoyed the experience of having our own guide and drivers. Summer was very diligent and attentive to our needs. During the planning stage, she always responded to my e-mail and text every time on the next working day. She phoned and text me before our first day, providing the guide’s name and phone number. The guide met us at Nanjing airport with the driver, relieving our anxiety of being on our first independent tour away from a group. That evening, Summer called me at the hotel (obviously after her normal office hours) to ensure that we were satisfied with the arrangements. After we finished our last day of travel in Tianjin, she ensured the driver took us to the bus depot to take the airport shuttle to Beijing for our flight home to the States. Our driver did not leave us until our bags were loaded on the bus, and he personally talked to the bus driver to look out for us.

With our previous experience in mind, I used them again this year (2019) to arrange for another post group tour extension to Guangzhou and Hainan Province. The arrangements were just as satisfying, and we were happy with being in charge of our own time instead of the rush-rush-rush of being in a tour group. We are already thinking about next year, we might have her to arrange our entire yearly China adventure instead of joining a group tour from operators in United States.